Effective Date: [Date] Last Updated: [Date]

HR Resource (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ([thehrresource.ca / hr-resource.ca]) and use our recruitment services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our website, apply for a job, or contact us. This may include:

Contact Information: Name, email address, phone number, and mailing address.
Professional Information: Resumes/CVs, cover letters, employment history, educational background, professional qualifications, and references.
Application Data: Information submitted through our job board integration (powered by Collage ATS), including answers to screening questions and other details relevant to the recruitment process.
Communication Data: Information you provide when you contact us via our website forms or email. 

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and browsing behavior, using cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

Recruitment Services: To process your job applications, assess your qualifications, and match you with potential employment opportunities with our clients (including our insurance broker client).
Communication: To contact you regarding your application, respond to your inquiries, and provide updates about relevant job openings.
Service Improvement: To analyze website usage and improve our services, website functionality, and user experience.
Legal Compliance: To comply with applicable legal and regulatory requirements.

3. Disclosure of Your Information

We may share your personal information with third parties only in the following circumstances:

Clients/Employers: With your consent, we will share your resume and application details with the specific client(s) whose job postings you have applied for, or with prospective employers who may have suitable opportunities.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services, such as our Applicant Tracking System (Collage ATS) and website hosting providers. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Obligations: We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of HR Resource, our clients, or others.

Please note that while HR Resource operates under Talent Sync Limited alongside other brands (such as Unified Edge), your personal information collected for recruitment purposes is handled independently and is not shared across other brands for marketing purposes without your explicit consent.

4. Consent

By using our website and submitting your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer. However, withdrawing consent may affect our ability to provide you with recruitment services.

5. Security Safeguards

We implement reasonable physical, organizational, and technological security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include secure servers, restricted access to personal data, and working with reputable third-party vendors like Collage ATS.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If your application is unsuccessful, we may retain your resume on file for a reasonable period to consider you for future opportunities, unless you request its deletion.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To make a request, please contact our Privacy Officer using the details provided below. We will respond to your request within the timeframes required by applicable privacy laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

Gil Briscoe Principal / Privacy Officer HR Resource (Talent Sync Limited) Email: hr@hr-resource.ca